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Frequently Asked Questions
Zipchat is an online communication tool that allows website visitors to engage in real-time conversations with your support or sales team. It is typically used for customer support, lead generation, and improving website user experience.
Features may include real-time messaging, chatbots, file sharing, visitor tracking, canned responses, integration with other tools, and reporting/analytics.
It is versatile and can be used on various websites, including e-commerce, blogs, support sites, and more.
Ensure Zipchat supports Asian languages.
Look for features that provide insights into chat volume, response times, user satisfaction, and other relevant metrics.
Ask for guidance on how to use Zipchat to achieve your specific goals, whether it's improving customer service, generating leads, or enhancing user engagement.